Get In Touch

WE'RE HERE TO ASSIST

Have questions about our products, need help with an order, or want to discuss team outfitting? Our basketball-obsessed team is ready to help.

HoopsGear Customer Support Team
Contact Information

MULTIPLE WAYS TO REACH US

Choose the contact option that works best for you

Call Us

Speak directly with our equipment specialists

+44-1934762912

Monday-Friday: 9am-6pm
Saturday: 10am-4pm

Email Us

For detailed inquiries and business opportunities

info@domain.com

Visit Us

Our main office and flagship store

26 Sounding Arch Way

Maidenhead, England
SL6 1DS

For urgent matters, please call us directly for the fastest response.

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Fill out the form below and we'll get back to you within 24 hours

Quick Answers

FREQUENTLY ASKED QUESTIONS

Find immediate answers to our most common inquiries

What are your delivery timeframes?

Standard delivery across mainland UK takes 1-3 business days. Express delivery (next-day) is available for orders placed before 2pm. International shipping to Europe takes 3-5 business days.

Do you offer team discounts?

Yes, we offer special pricing for team orders of 5+ identical items. Contact our team outfitting specialists for a custom quote and personalization options for your team.

What is your return policy?

We offer a 30-day return policy for unused items in original packaging. For used equipment, we have a 14-day trial period. Simply contact us to initiate the return process.

Do you ship internationally?

Yes, we ship to most European countries. For destinations outside Europe, please contact our customer support team to discuss shipping options and timeframes.

Can I try equipment before purchasing?

Visit any of our five physical locations across the UK to try our equipment. We also offer a 14-day trial period for most products, allowing you to test them in real-game situations.

Do you customize team uniforms?

Yes, we offer full customization services including team colors, logos, names, and numbers. Contact our team outfitting department for more information and lead times.

Didn't find what you're looking for? Contact us directly and we'll be happy to help.